Refund policy

Unworn/unused items with tags attached and original packaging included may be returned within 30 days of the received date for a full refund.

To start a return, you can contact us at hello@ibaaccessories.com. If your return is accepted, we’ll send instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at hello@ibaaccessories.com.

 

Damages and issues
Please inspect your order upon receiving and contact us within 72 hours at hello@ibaaccessories.com if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
Unfortunately, we cannot process exchanges at this time. Return the unwanted item, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.